Q: Why Schlub Brass Works?
A: George is an experienced master craftsman of brass instruments, with amazing dedication to quality and service. He’s known more as a trumpet maker, however I tried a trombone he made for his wife and I was absolutely blown away at the quality and ease of which I could play on this instrument. Because George is the only craftsman in the shop, he makes every instrument to order and at a lower price than most boutique makers. Aside from this he offers lifetime repair warranties for all of his instruments.
Q: I’ve never had anything made custom. How does it work? How much control do I have?
A: George’s custom builds and designs cater to the individual musician. Tell us how you like to play, what styles you play (orchestral, jazz, lead, salsa, etc), and how you like your instrument to respond to you, and sound for the audience. George makes everything from raw sheet brass, nickel, silver, copper, etc. He will make an instrument tailor-made to YOU that we guarantee you won’t want to stop playing!
Q: How can I pay for this? Do you offer financing?
A: In short, Omaits Music has two policies for custom instrument payments. 1: Payment in full upfront. 2: 50% deposit down upfront, with remaining 50% paid before delivery/pickup of instrument.
Q: How long do I have to wait?
A: Typically, George takes 10-14 weeks depending on material availability and what the customer wants in their instrument. He has built horns in much less time, but 10-14 weeks is an average waiting period.
Q: I’ve been notified my instrument is completed. Why hasn’t it shipped yet?
A: There are generally two reasons for this: 1. Brass instruments typically have a break in period after assembly we call “settling” or “relaxing.” This process takes about one week after the instrument is completely finished. A fully relaxed instrument plays the way it is meant to be played, vs a fresh-off-the-block instrument. 2. If both George and I are occupied with pressing projects or are out of the shop, there may be a slight delay in shipping. Rest assured we will take care of our customers and make sure our orders are shipped, we just cannot be in two places at once.
Q: What if I’m not happy with what has been made?
A: We work closely with each customer to make sure this never happens. Customers will play test the instrument before taking delivery so we can make adjustments as needed. We offer a lifetime repair and adjustment warranty for all of our custom instruments. If you take delivery of your instrument and want it tweaked later down the line, we will take care of it as part of your warranty.
Q: I want something radically custom made of Unobtainium!
A: Email me through the Contact page and discuss what you want done! Anything within the realm of physical possibility is able to be done! (Provided you have enough money!)
